Return to Help Index| Order Status | |
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| Has my order shipped? | |
| Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status. | |
| How do I track my order? | |
| Click the "My Account" link at the bottom of our homepage to view orders and track packages. There is also a shipping notification sent to the email address associated with your account. If you have missed your shipping notification you can request an additional copy by contacting us at ask@fallingbrightwinemerchants.com with your name and order number. | |
| My order never arrived | |
| Please contact us at ask@fallingbrightwinemerchants.com or by phone at 714.858.2422 with your name and order number. | |